Introduction
Korea Span, operated by KLD Mediatech LLC ("we," "us," or "our"), operates the website koreaspan.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.
By using our Website, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Website.
Information We Collect
"Personal Information" means any information that can be used to identify you, including but not limited to your name, email address, phone number, and other details you provide to us.
Personal Information Collected
- Collection time: Registration, inquiry forms, quotation requests, email communications
- Required information: Camper name, email address and date of birth; parent or guardian name, relationship, email and phone; country of residence and program of interest
- Optional information: Camper phone, nationality, city, emergency contact, allergies, medications, medical conditions, dietary needs, roommate and T-shirt preferences, passport details, flight information and special requests
- Consents and acknowledgements: Guardian confirmation, privacy agreement, medical and activity consent, optional photo/video and marketing consent
- Purpose: Reviewing camp applications, planning support and travel arrangements if enrollment is confirmed, providing customer service and program updates
- Retention: Application records follow the inquiry retention period until enrollment is confirmed; registered student records follow the registration period described below
Payment Information
- Collection time: When making payments
- Information collected: Payment method details (processed securely through third-party payment processors)
- Purpose: Processing payments for courses and services
- Note: We do not store your full credit card information on our servers
Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your browsing activities.
Purposes of Using Cookies
- Remembering your preferences and settings
- Analyzing website traffic and usage patterns
- Improving our services and user experience
- Providing relevant content and recommendations
Managing Cookies
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Website.
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, search, and services → Cookies
How We Use Your Information
We use the information we collect for the following purposes:
- Processing your inquiries and registration requests
- Providing customer support and responding to your questions
- Sending you information about our programs and services
- Responding to your interest in Korea Span programs in Seoul
- Processing payments and managing your account
- Improving our Website and services
- Complying with legal obligations
Data Retention & Destruction
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected.
Retention Periods
- Inquiry records: Retained for three (3) years
- Registration and enrollment records: Retained for five (5) years
- Payment records: Retained for five (5) years as required by law
- Website usage logs: Retained for twelve (12) months
Data Destruction
When personal information is no longer needed, we will:
- Electronic data: Permanently deleted using secure methods
- Physical documents: Shredded or securely destroyed
Sharing of Personal Information
We do not sell your personal information. We may share your information with:
Service Partners
- Program service providers: Only when needed for an application you choose to make, and after the relevant details are provided
- Accommodation providers: If you request accommodation services
- Transportation services: If you request airport pickup services
- Payment processors: For secure payment processing (Stripe, PayPal)
Legal Requirements
We may disclose your information when required by law or to protect our rights and safety.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Withdrawal: Withdraw your consent at any time
- Opt-out: Opt out of marketing communications
To exercise these rights, please contact us using the information provided below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit (HTTPS / SSL)
- Secure storage of personal information
- Regular security assessments and updates
- Access controls and authentication measures
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Children's Privacy
Our Website is not intended for children under 14 years of age. We do not knowingly collect personal information from children under 14. If you are under 14, please obtain consent from your parent or guardian before providing any personal information.
International Data Transfers
If your camp application moves toward enrollment, your information may need to be shared with program service providers in South Korea. We will provide the relevant details before sharing application information for enrollment.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Korea Span — operated by KLD Mediatech LLC, Allen, Texas, USA
- Email: [email protected]
- Website: koreaspan.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.